Technology Business Partner

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia's three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

As a Technology Business Partner, you will play a pivotal role in bridging the gap between technology and business strategy. Your expertise will drive innovation, enhance operational efficiency, and contribute to the overall success of our organization. You'll collaborate closely with senior management, business units, and technology teams to align technology investment with business goals.

Primary Accountabilities, Duties and Responsibilities:

• Stakeholder Engagement
  • Facilitates the engagement of stakeholders in support of the delivery of services and change projects acting as a single point of contact for senior stakeholders, facilitating relationships between them.
  • Gain insights into current business issues, objectives and expectations related to information technology including service and project portfolio delivery.
• Stakeholder Partnership
  • Work with stakeholders to ensure end-to-end delivery of IT services and solutions facilitated by transparent communication and collaboration.
  • Provide support for IT service management incidents to improve service resiliency and performance.
• Strategic Alignment
  • Work closely with business units to identify opportunities for technology-driven innovation and process improvement.
  • Support the delivery of the technology roadmap to ensure alignment with organisational goals.
• Solution Advisory
  • Provide expert guidance on technology trends, best practices, and emerging solutions relevant to financial services.
  • Evaluate and recommend technology solutions that enhance operational efficiency, customer experience, and risk management.

We'd love to hear from you if have:

• • 5 years + experience in technology or similar fields.
  • Ability to build strategic relationships and be recognised as a 'trusted partner'.
  • Working knowledge of cloud services including IaaS, PaaS and SaaS.
  • Strategic Relationship Management and Strategic Thinking.
  • Knowledge of IT governance and management frameworks such as ITIL, COBIT or Prince2.
  • Identifies the communications and relationship needs of stakeholder groups. Translates communications/stakeholder engagement strategies into specific activities and deliverables.
  • Facilitates open communication and discussion between stakeholders
  • Builds long term, strategic relationships with senior stakeholders (internal and external)
  • Facilitates the engagement of stakeholders in support of the delivery of services and change projects.

What's Next:

We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we'll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we're here to help. Please reach out to. We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not working with Recruitment Agencies for this role