Senior Business Analyst

The Credit Card and Consumer Payments Team placed within Consumer Banking, aims to be our customers' favourite way to pay and borrow through the delivery of market leading propositions that make it easiest to buy, pay and stay.

As a Senior Business Analyst, you will partner with the business and technology teams to plan and execute their mix of tactical and strategic work to deliver the vision of the business. Your will be responsible for driving multiple cross-functional business teams to achieve clearly defined results operating within the agreed time, and specifications of each deliverable. You will define and manage the requirements through the agile delivery lifecycle to meet business needs, providing and directing recommendations for process re-design and improvements and business solutions, enabling changes to processes, policy and/or information that support Westpac to achieve targeted business outcomes and deliver business value.

Key responsibilities include:

• Work with Product Owner, business stakeholders, and delivery teams to elicit, analyse, communicate and validate requirements for changes to business processes, policies, information and systems
• Capture business requirements into features, epics &
  user storiesand acceptance criteria
• Facilitate and participate in workshops, showcases and presentations
• Produce 'as-is' and 'to-be' process maps, data models, target operating models, and other BA-related outputs as required
• Influence and negotiate with others to gain agreements and sign-offs on required outcomes.
• Provide recommendations for process redesign and improvements and business solutions, enabling changes to processes, policy and/or information
• Manage requirements through the whole delivery lifecycle to meet business needs
• Understand risk management framework
• Input into Risk and Control Matrix management
• Responsible for Business Value Chain management

What's in it for you?

You'll play an important and significant part in the future of a business that has been around for 200 years and be instrumental in achieving our purpose of helping Australians succeed. So, we'll back you in the development of your career, with internal career prospects and flexible working. You'll also be backed by a fantastic team of people in a can-do, supportive structure.

What do I need?

• 6+ years experience as a Business Analysis (Retail Banking or Financial Services highly preferred)
• Experience In both Business and Tech analysis
• In-depth understanding on unsecured lending product (Credit Card, Personal Loan etc), processes and systems
• Experience in Credit Card or Personal Loan origination, Servicing, Payment, Credit Decisioning and Data analysis (highly advantageous)
• Experience in Value Chain impact assessment &
  Holocentrics update
• Proven track record in large and complex programs of work within rapid agile delivery environments
• Demonstrated understanding of business analysis domain and knowledge of tools, methods and communication techniques to extract, develop, validate and document business requirements
• Experience in working closely with all levels of internal &
  external stakeholders, business areas &
  delivery teams and build collaborative partnerships
• Experience on Agile user story written, and Agile &
  Waterfall project delivery

What's it like to work there?

We aim to provide one big, supportive teamto help us achieve our purpose of creating better futures together. As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

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At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds,people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process,please .

Do you need reasonable adjustments during the recruitment process?

We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call Option 2.3 or

Job Info

• Job Identification 48966
• Job Category Transformation and Continuous Improvement