Resort General Manager

RESORT GENERAL MANAGER / COUPLE:
110, ,000 PA + Accommodation:
Full Time Management employment, Bowen Hills QLD
:
Multiple Positions:
Brisbane QLD &
Cairns Region
Excellent remuneration package
Includes on-site accommodation
Enjoy the resort lifestyle while advancing your career
Are you a reliable and business-focused general manager or management couple, looking for a fresh challenge?
Do you want to develop your business management skills and advance your career, whilst living on-site and enjoying the resort lifestyle?

We are currently seeking reliable, experienced and driven resort managers for properties in the South East Qld (Brisbane) and North Queensland (Cairns) Regions.

The Resort Manager is responsible for driving the successful day-to-day operation of the resort.

This includes managing interactions with unit owners, body corporate, suppliers, staff, and guests as well as responsibility for day-to-day operations, trust accounts, reporting, licensing and compliance.

Min 3 years resort management experience
A passion for creating exceptional guest experiences
Strong organisation and business/financial management skills
Excellent written and verbal communication skills
Professional presentation and personable disposition
Strong problem solving and dispute resolution skills
Blue card (or willing to obtain)
A typical day in this role may include:

Ensuring all resort grounds &
facilities are well-presented, safe and optimised for an excellent guest experience
Reviewing and reporting on monthly financial results
Negotiating contracts with suppliers
Managing guest or unit owner complaints in a professional &
timely manner
Identifying opportunities to maintain and grow the letting pool
Liaising with the external reservations and marketing team to review performance and discuss strategies for increased yield &
occupancy
Receipting trust account payments
Reviewing and updating policies &
procedures to ensure compliance and professional management of the business
Attending meetings with partners or body corporate
Managing any HR matters including recruitment, performance management, employment contracts, terminations, and conflict resolution
Identifying and implementing strategies to optimise business operations, reduce costs and improve guest experience
ABOUT US
Dreamtime Resorts is a fast-growing resort group with 15+ properties along Queenslands East Coast. Dreamtime Resorts are quality, self-contained apartments for holiday travellers looking for that home-away-from-home vibe.

Our Gold Coast head office hosts our centralised reservations and marketing teams, who work closely with our Resort Managers to ensure strong marketing performance and simplified reservations for optimal results.

More Information:
Vacancy Details
:

-
Position:
Full Time
-
Role:
Management
-
Start Date:
1 April, 2023
-
Salary:
110, ,000 PA + accommodation