Head Of Philanthropy

POSITION DESCRIPTIONJULY 2024

Role:
Head of Philanthropy

Department:
Development

Reports to:
Director of Development

Reports:
3

PURPOSE

The Head of Philanthropy is responsible for devising and delivering a patrons program which aligns to the fundraising goals of the Sydney Symphony Orchestra and meets an agreed annual budget, with support from the Philanthropy Officer, Philanthropy Coordinator and Events Officer. Through the annual EOFY campaign and other specialised events throughout the year, the Head of Philanthropy solicits donations from existing and prospective donors, devises strategic and engaging methods of stewardship and helps deliver spectacular experiences for the Sydney Symphony donor family.

The Head of Philanthropy works closely with the Director of Development and the rest of the team to ensure that patrons stay connected and engaged with the work of our Sydney Symphony musicians in the community, particularly through our Music4Health program. Most importantly, the Head of Philanthropy promotes a culture of philanthropy across the organisation, putting the fun into fundraising, and showing care and kindness to colleagues as well as external stakeholders.

KEY RESPONSIBILITIES

- Meet budgeted monthly fundraising targets, soliciting new, increased and renewed gifts from a portfolio

of Annual Fund and Major Gift Donors (>
$10k);

- Develop and execute the annual EOFY campaign, including liaising with the Director of Marketing,

Marketing team and Outbound sales team;

- Drive donor engagement and uplift through strategic invitations, special events and regular interaction at

concerts with support from the Philanthropy team and wider Development team;

- Work with the Events Officer and Director of Development to create and deliver a strategic event plan

which services donors of all levels and includes new fundraising opportunities across the concert season;

- Engage and cultivate a community of donors who are interested in supporting Music4Health activities;

- Support the Philanthropy Officer in the stewardship of the Bequest Society members, developing a

strategy to promote and cultivate planned giving for the future;

- Undertake face-to-face donor meetings whenever possible to help identify and build a prospect pipeline

for increased and/or major gifts;

- Build and encourage a culture of philanthropy across the Organisation in collaboration with the CEO,

Director of Development and Senior Executive;

- Clearly articulate the benefits of patronage to donors and prospects;

- Manage and support direct reports in such a way that they feel empowered to do their jobs;

- Contribute positively to the culture and wellbeing of the overall organisation and act as an ambassador

for our values of Integrity, Connection and Joy;

- Attend concerts, events and other duties as required.

QUALIFICATIONS &
EXPERIENCE

- 5+ years of experience in Fundraising

- Highly skilled and experienced in CRM database work (Tessitura preferred)

- High level people relationship skills

- Capacity to prioritise and delegate tasks under tight time constraints

- High level of initiative, strong organisational and negotiation skills

- Excellent communication and presentation skills

- Relevant tertiary qualifications

- Knowledge and passion for performing arts

DEVELOPMENT

- Continue professional development with a focus on current international fundraising best practice

- Develop leadership skills

CAPABILITIES

Capability Group Capability Name Level

Display Resilience and Courage Advanced

Act with Integrity Adept

Manage Self Advanced

Value Diversity Adept

Communicate Effectively Advanced

Commit to Customer Service Adept

Work Collaboratively Adept

Influence and Negotiate Adept

Deliver Results Adept

Plan and Prioritise Advanced

Think and Solve Problems Advanced

Demonstrate Accountability Adept

Finance Intermediate

Procurement and Contract Management Intermediate

Project Management Adept

Manage and Develop People Adept

Inspire Direction and Purpose Intermediate

Manage Reform and Change Adept

Group and Capability Level Behavioural Indicators

Personal Attributes

Act with Integrity

Adept - Represent the organisation in an honest, ethical and

professional way and encourage others to do so

- Demonstrate professionalism to support a culture of

integrity within the team/unit

- Set an example for others to follow and identify and

explain ethical issues

- Ensure that others understand the legislation and

policy framework within which they operate

- Act to prevent and report misconduct, illegal and

inappropriate behaviour

Relationships

Communicate Effectively

Advanced - Present with credibility, engage varied audiences and

test levels of understanding

- Translate technical and complex information concisely

- Create opportunities for others to contribute to

discussion and debate

- Actively listen and encourage others to contribute

- Adjust style and approach to optimise outcomes

- Write fluently and persuasively in a range of styles and

formats

Relationships

Influence and Negotiate

Adept - Negotiate from an informed and credible position

- Lead and facilitate productive discussions with staff

and stakeholders

- Encourage others to talk, share and debate ideas to

- Recognise and explain the need for compromise

- Influence others with a fair and considered approach

and sound arguments

- Show sensitivity and understanding in resolving

conflicts and differences

- Manage challenging relations with internal and external

stakeholders

- Pre-empt and minimise conflict

Results

Deliver Results

Adept - Take responsibility for delivering on intended outcomes

- Make sure team/unit staff understand expected goals

and acknowledge success

- Identify resource needs and ensure goals are achieved

within budget and deadlines

- Identify changed priorities and ensure allocation of

resources meets new business needs

- Ensure financial implications of changed priorities are

explicit and budgeted for

Group and Capability Level Behavioural Indicators

- Use own expertise and seek others' expertise to

Results

Think and Solve Problems

Advanced - Research and analyse information, identify

interrelationships and make recommendations based on

- Anticipate, identify and address issues and potential

problems and select the most effective solutions from a

range of options

- Participate in and contribute to team/unit initiatives to

resolve common issues or barriers to effectiveness

- Identify and share business process improvements to

enhance effectiveness

Business Enablers

Project Management

Adept - Prepare clear project proposals and define scope and

goals in measurable terms

- Establish performance outcomes and measures for key

project goals, and define monitoring, reporting and

communication requirements

- Prepare accurate estimates of costs and resources

required for more complex projects

- Communicate the project strategy and its expected

benefits to others

- Monitor the completion of project milestones against

goals and initiate amendments where necessary

- Evaluate progress and identify improvements to inform

future projects

People Management

Manage and Develop

People

Adept - Define and clearly communicate roles and

responsibilities to achieve team/unit outcomes

- Negotiate clear performance standards and monitor

progress

- Develop team/unit plans that take into account team

capability, strengths and opportunities for development

- Provide regular constructive feedback to build on

strengths and achieve results

- Address and resolve team and individual performance

issues, including unsatisfactory performance in a timely

and effective way

- Monitor and report on performance of team in line with