General Manager - Finance & Commercial

About the Opportunity

Reporting directly to the Chief Financial Officer, you will play a pivotal role resolving complex commercial issue and facilitating successful transformations and change initiatives. You will also oversee the financial planning and analysis, management accounting and treasury function, providing critical insights and analysis that drive decision-making.

What you'll be doing

• Leading complex commercial and contractual negotiations to secure favourable outcomes for the organisation
• Developing strategic business propositions that improve profitability and manage financial risks effectively
• Overseeing the preparation, analysis, and presentation of financial plans, forecasts, and budgets to the executive leadership team
• Providing finance and commercial support for bids and rebids, including participation in bid governance processes
• Building and maintaining strong relationships with internal and external stakeholders, including executive leadership, business unit executives, and contract management teams
• Driving commercial acumen and delivering favourable commercial outcomes through engagement in relevant contract management and customer meetings
• Managing and developing a high-performing team, fostering a culture of excellence and continuous improvement

About you

You are a strategic thinker with strong commercial acumen and a proven track record in financial planning, analysis, and treasury management. Your experience in a service-oriented background, and navigating complex commercial and legal issues will be invaluable. You possess excellent leadership and communication skills, enabling you to influence stakeholders and drive successful change initiatives. You are adaptable, detail-oriented, and thrive in a dynamic, fast-paced environment.

Your ideal skills &
experience

• Qualified Accountant (Australian CA/CPA or equivalent)
• Proven experience in Finance and Commercial roles, preferably within a service-oriented background
• Strong experience in business growth, bidding/tendering processes, and commercial dispute resolution
• Experience with a Big 4 accounting firm is desirable
• Strong contract management and commercial knowledge
• Expertise in transformation, change management, and addressing complex commercial issues
• Excellent leadership and communication skills
• Strong analytical and financial modelling capabilities

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes an Australian police check as an essential selection component for this role.

Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application.

About us - Impact a Better Future

At Serco, not only is the nature of the work we do important, but everyone has a vital role to play from caring for vulnerable people to managing complex public services. We are a team of 50,000+ globally and 12,000+ in Asia Pacific responsible for delivering essential public services in areas including Defence, Justice and Immigration, Transport, Healthcare, Facilities Management and Citizen Services. To learn more please visit

Why Join Us

• You'd be joining a company that delivers essential public services (in partnership with governments) that impact a better future for communities, and those in our care
• You'll get to have an impact on how we do things:
  Enjoy being part of a driven team with a collaborative culture that values decision-makers and action.
• We invest in you:
  Accelerate your career through our learning and development opportunities - think skills based training, defined career pathways and fantastic internal mobility opportunities across the group!

If you are inspired to make a positive difference, please apply now.

For more information about this job opening, please email Vanessa at. Please be advised that we do not accept applications via email. All prospective applicants are required to apply and participate in our formal recruitment process.

Serco's values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day. We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.