Client Services Director

Join this fast-growing independent agency and help grow the business reporting directly to the founder.

I am hiring for a leading boutique media agency that is currently on an amazing growth journey. Their innovative approach and dedication to excellence has made this business the go-to agency for SMEs looking to amplify their presence in the market.

We are on the hunt for a seasoned Client Services Director with a deep-rooted background in media agencies working with SME's and Enterprise level clients.

The successful candidate will be the linchpin in client retention, adept at orchestrating compelling pitches, and a maestro of business development. Your extensive Australian network and your coveted 'little black book' of contacts will be your tools to fortify and broaden the company clientele.

Key Responsibilities:

• Forge and execute client retention strategies that exceed expectations.
• Spearhead pitches and presentations that captivate and convert.
• Utilize your expansive network to solidify our agency's prominence.
• Foster enduring relationships with a diverse array of clients.
• Work in tandem with various teams to ensure top-tier service delivery.
• Offer strategic insights to refine our services and operational practices.

Experience:

• Over 10 years of experience in client services within a media agency context.
• A proven track record in nurturing client relationships and securing new accounts.
• Exceptional leadership qualities with a flair for team development.
• Outstanding communication, negotiation, and presentation prowess.
• An established network within the Australian SME landscape.
• A visionary thinker focused on tangible outcomes.

How to Apply:

Forward your resume and a personalised cover letter that showcases your relevant experiences and clearly explains why you're the ideal candidate for this role to or simply click apply.