Technical Architect

Wednesday, 19 June 2024

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of ?

We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!

The Opportunity

The Technical Architect role is designed to provide leadership and technical implementation of all facets of the software development lifecycle. We are currently hiring across multiple roles which can be based in one of our national office locations.

The Technical Architect is designed to ensure that the ServiceNow or Mulesoft platform, interfaces and associated infrastructure components are fit-for-purpose, maintained and developed according to the needs of the business but within the realms of the systems capabilities.

The Technical Architect will lead the development team and work closely with the Technical Product Owner, Mission team, solution architects, other platform technical architects, key stakeholders within business community to lead and implement solutions based on business problems ensuring alignment to Vocus architectural principals, best practice with a focus on out of the box capability that enables the business users to effectively drive better outcomes and efficiencies within ServiceNow or Mulesoft eco systems.

What you'll be doing day-to-day

Platform planning and management.

• Identifies software changes required to deliver the Mission team priorities and TPO roadmap, maximizing re-usability and conformance to out of the box platform features.
• Works closely with Solution architects, mission teams to align business requirements to standard platform capabilities where possible.
• Understands software vendor patching, upgrades, security vulnerabilities.
• Plan changes that maintain, or improve, platform stability, supportability and security.
• Provides sizing estimates during the design phase to help support cost / roadmap planning.
• Influence the ServiceNow or Mulesoft development roadmap to accommodate Vocus requirements into "
  Out of the box"
  capability.
• Have a clear understanding of Vocus strategy, and the implication for platform roadmaps.

Manage and Mentoring the development team.

• Manage and maintain CI/CD pipeline and coding standards across the team, in line with the System of Work.
• Accountable for training and ensuring developers adhere to software development best practice.
• Mentoring the development team and ensuring growth and relevant training and certification is achieved.
• Maintain ways of working consistent with Vocus standards.
• Ensure teams works within the System of Work, and provide input to support continuous improvement.
• Build and maintain relationships with external and internal stakeholders.
• Understand how data is used within business processes and its impact on desired business process outcomes.

What you'll bring to this role

• Minimum 15years commercial IT experience with 10 Years demonstrated experience leading highly successful teams.
• 10 Years demonstrated experience and configuring and developing and designing ServiceNow or Mulesoft solutions.
• 3 Years demonstrated experience in the Telecommunications sector.
• Excellent communication skills, both oral and written
• Excellent with business analysis processes and ability to work closely with senior business stakeholders.
• Outstanding commitment to customer service and internal and external customer experience.
• Ability to ensure consistency of standards/procedures and promote efficiencies.
• Well-developed relationship building skills.
• Able to work and deliver to committed timeframes.
• Strong leadership characteristics.
• Experience working with Jira, Confluence, Gitlab and Microsoft office products.
• Technology and business leadership.
• Proven track record in applying the principles of a software development life cycle
• Intermediate Developer/Solution Consultant Qualification or equivalent in Platform name .
• Entry Level Develop/Solution Designer Qualification in integration standards and technologies.
• ServiceNow or Mulesoft Certified Technical Architect (CTA) current certification

What We Offer

Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:

• Diverse and dynamic teams with a supportive and inclusive culture.
• Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
• Flexible hours and a hybrid working environment
• Generous discounts to over 400 retailers.
• Competitive leave benefits, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and much more. We also offer a fifth week of annual leave when you hit five years of service!
• Study assistance programs to excel your personal growth, learning and development.
• Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.

Working at Vocus is never just a job - it's personal. We're crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.

We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people's lives.

With us, you'll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.

About Us

As Australia's specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.

Ready to take the next step?

If you like the sound of this role and think you'd do a great job, but are worried you don't tick every box, we encourage you to back yourself - we know that diverse groups are less-likely to apply for roles they're not 100% qualified for, but just as likely to succeed at them!

We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.

If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.

• 149 Flinders St, Adelaide SA 5000, Australia
• 202 Pier St, Perth WA 6000, Australia
• 300 Ann St, Brisbane City QLD 4000, Australia
• 40 Miller St, North Sydney NSW 2060, Australia