Solutions Engineer

Sauce labs - Sydney
new offer (04/12/2020)

job description

Sauce Labs is the market leader for the world's largest continuous testing cloud. We help development teams reliably test and deliver software faster without compromising quality
We're looking for a Senior Solution Engineer to be a technical representative to our customers in the ANZ region. Someone who is an expert in evangelizing, positioning, and selling the technical, architectural, and business value of the Sauce Labs testing cloud. They will work closely with Sr. Account Executives to co-own the sales and technical consultative strategy to become the trusted advisors for our customers and win their business.
What to expect in the role:
Meet with our most strategic clients, virtually and in-person, interpreting their needs, developing, prototyping and delivering solutions to provide the best possible Sauce experience for the customer.
Work closely with the sales team to develop a strategy to win net new customers and drive expansion in our base to meet or exceed quarterly revenue targets.
Use repeatable/effective processes and tools to establish technical credibility with customers.
Prescriptively map customer business and technical challenges to Sauce's solutions.
Deliver high impact product demonstrations based on the customer's environment and testing needs.
Manage detailed and complicated Proofs of Concept evaluations with prospects and customers.
Establish confidence in Sauce's recommendations via industry and product expertise, technical whiteboarding, RFP/RFI responses, and product roadmap discussions.
Support Marketing activities by working trade shows, reviewing documentation for technical accuracy and hosting introductory webinars as requested.
Moderate travel within a specific region of the United States.
To excel in this position you must have:
5+ years of presales/sales engineering experience selling enterprise SaaS solutions to technical/commercial audiences.
Successful track record of success selling to Enterprise accounts.
Exceptional communication and presentation skills with a high level of technical expertise. You can connect and guide individual contributor level influencers, speak with C-level executives, and break things down for technical business owners.
Knowledge of programming concepts in various languages including but not limited to Python, Ruby, Java, JavaScript, and .NET.
Solid understanding of Agile development methodologies including CI
DevOps and testing experience (Selenium/Appium)
Familiarity with proxy servers, network troubleshooting and firewall configurations.
Familiarity with open source testing frameworks, methodology and principles. Familiarity with SaaS solutions, concepts and business models.
Bachelor's degree in Computer Science, Mathematics, or Engineering preferred.
Responsibilities:
Work closely with the sales team to develop a strategy to win net new customers and drive expansion in our base to meet or exceed quarterly revenue targets.
Using repeatable processes and tools, establish technical credibility with customers.
Prescriptively map customer business and technical challenges to Sauce solutions.
Deliver high impact product demonstrations based on the customer's environment and testing needs.
Ability to manage detailed and complicated Proofs of Value with prospects and customers.
Support Marketing activities by working trade shows, reviewing documentation for technical accuracy and hosting introductory webinars as requested.
Work well in a distributed team atmosphere.
Establish confidence in Sauce's recommendations via industry and product expertise, technical whiteboarding, RFP/RFI responses, and product roadmap discussions.
Expect moderate travel.
Security Responsibilities at Sauce:
At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You'll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a 'security first' approach to how we design, build &
run our products and services.
Day to Day:
The person in this role is in the office when not traveling to customer onsite meetings. This person will be paired with 1-2 sales representatives, each covering a distinct geographic area in the western US. As such, the working hours are typically 8-5ish, sometimes earlier, sometimes later.
A typical day will see 5 meetings which will be a combination of customer meetings and internal strategy meetings. Some customers will be more transactional while others will be longer term.
Required Skills:
Excellent communication and presentation skills with a demonstrated ability to read and own a room.
Minimum of 5 years of sales engineering experience working for a technology vendor selling enterprise solutions to both technical and commercial audiences.
A track record of success selling to Enterprise accounts.
Self starter, not afraid to get your hands dirty.
Familiarity with Selenium and/or Appium is a plus.
Grasp of programming concepts in various languages including but not limited to Python, Ruby, Java, JavaScript, and .NET.
Solid understanding of Agile development methodologies including CI.
Familiarity with proxy servers, network troubleshooting and firewall configurations.
Familiarity with open source testing frameworks, methodology and principles. Familiarity with SaaS solutions, concepts and business models.
Bachelor's degree in Computer Science, Mathematics, or Engineering preferred.
"
Extra"
Skills:
Experience in testing space
Android Application Development Experience
Security Engineering Experience

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Solutions Engineer

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