Senior Operations Manager - Chadstone

Senior Operations Manager - Chadstone page is loaded Senior Operations Manager - Chadstone Apply locations VIC time type Full time posted on Posted Yesterday job requisition id R005710

We are one of Australia's leading retail property groups, who are reimagining the way Australians live, work and play. We own and manage some of the most recognisable and loved retail destinations across Australia and are evolving to transform our portfolio into destinations that offer a broad selection of retail, residential, and office spaces.

Role purpose The key purpose of the Senior Operations Manager is to lead a team of specialists across multiple disciplines with the aim of delivering consistently exceptional standards across the property. Activity is focused on achieving compliance against applicable standards and legislation, maintaining the building and plant to best in class benchmarks, executing capital projects and providing a safe and secure environment. These core deliverables will be achieved through the development and execution of a well-considered operations and asset / plant strategies in line with the Chadstone Business Plan.
This position plays a crucial role in coordinating development interface activities in a challenging operational environment. A focus on ensuring new developments maintain, or enhance, the integrity of the existing asset, connect with existing building management systems, deliver compliance and safety outcomes while providing seamless, and safe, customer experiences. These requirements transition through planning, delivery and stabilisation phases of development programs.
Nurturing a professional environment and creating a culture of high performance that strives to exceed industry best practice will be crucial to the success of the incumbent.
The Senior Operations Manager is responsible for retail, commercial and residential assets. Key Responsibilities

• Achieve compliance for all essential safety measures requirements.

• Create and execute an annual operations strategy that will inform team members workplans.

• Review the asset life-cycle strategy on an annual basis and update in Anaplan as required.

• Strive to exceed industry best practice for all health, safety, risk, security and crisis management activities.

• Present the assets to the highest possible standard every day for retailers, consumers, and staff.

• Develop and administer an operating and capital budget >
  $50M including associated planning and execution.

• Manage planning, delivery and stabilisation activities for all development activity.

• Oversee the administration of all operational contracts and ensure contract leads realise optimum value for expenditure and maintain quality documentation.

• Deploy a robust programmed maintenance program to ensure the highest standards of asset reliability and presentation are achieved.

• Liaise with the development and tenancy delivery teams to facilitate their requirements while achieving the best asset, retailer, and consumer outcomes.

• Analyse information, trends, and data to develop quality management reports.

• Establish quality standards aimed at exceeding customer and retailer expectations.

• Represent Chadstone within the National Operations team.

Operating assets in the most sustainable financial and environmental manner will be a paramount consideration for all activity.

What will you bring?

You will be a leader with a track record of achieving exceptional outcomes by creating a high performing culture and focusing on the professional development of your team. You will have experience of at least five years in a role in the operations field that includes the management of retail and mixed-use assets over 150,000 sqm and overall responsibility for a budget >
$15M.

You will be a highly competent communicator that can maximise the effectiveness of cross functional teams with a focus on delivering best in class outcomes in a challenging, high-pressure environment. You will be comfortable in a role that is required to navigate complex and competing needs with an ability to prioritise activity to achieve the most important result.

You will create a culture that drives performance to deliver on all commitments.

What will success look like?

We Imagine a Better Way

• You champion new ideas, facilitating changes to improve customer outcomes.

• You are comfortable in challenging the status quo across the organisation to get better outcomes.

• You are forward thinking and take action to make the centre operations better, easier and more enjoyable for a positive customer experience

We Embrace Difference

• You proactively advocate equal opportunity, challenging assumptions to create a diverse workforce.

• You use a diverse viewpoint to influence decisions in the delivery of the centre's operational strategy

• You promote cohesion throughout the centre's operations team through strong leadership, coaching, mentoring and creating an environment where every team member has a voice.

We Always Collaborate

• You consistently collaborate and connect with people nationally to effectively share information that drives real business results.

• You proactively consult, engage and listen to all team members and make sound decisions in a transparent manner.

• You influence and manage key stakeholders to enable better outcome for our customers.

Why Vicinity?

Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:

• Flexible working options
• Birthday leave &
  purchased additional leave
• $1,000 worth of VCX securities rewarded for eligible team members
• Internal mentoring program
• Generous Parental Leave

Our values cultivate a culture that encourages our 1,200+ team members to be adaptable, agile, resilient and passionate.

At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

Our people and our Employee Advocacy Groups (Gender Balance, Cultural Diversity, Disability &
Access and Pride &
Allies) actively build community and provide allyship within Vicinity. If you'd like to speak to someone to understand what it's like firsthand to work here, please reach out to our Talent Acquisition team.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information in this job advertisement or the application form, and require this in an alternate format, please contact our Talent Acquisition Team. Similarly, if you would like to discuss workplace accessibility, any reasonable adjustments we can make to better support you during the recruitment process, or your potential future role please reach out to our Talent Acquisition team:

Email:

Phone:
3 (request to speak to our Talent Acquisition team)

Note:
To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process. Additional qualification checks may also be required dependant on role and level.

Similar Jobs (1) Assistant Operations Manager - Bayside locations VIC time type Full time posted on Posted 7 Days Ago