Senior Cloudops Engineer

ARQ, Dialog, CatapultBI, ICEMEDIA, Eighty20, Riley and AccessHQ are now all part of NCS Australia.

About us:

We are NCS Australia! We have brought together Australia's best tech talent, working as one to harness technology and advance our communities, to make the extraordinary happen.

We're proud of our rich history of partnering with our clients to develop end to end digital technology solutions to accelerate their transformation and innovation journey.For over 40+ years our diverse global teams have delivered large-scale, mission-critical, multi-platform projects to governments and enterprises.

About the Role:

As a Senior Cloud Operations Engineer you will be responsible for designing, building, and maintaining cloud infrastructure. This role involves monitoring, troubleshooting, and optimizing cloud resources in order to ensure maximum uptime and performance.You will also be the Lead for two additional Cloud Ops Engineers and act as Integration Lead.

You will also be working with cloud providers to manage and configure cloud resources, monitoring performance and availability of cloud resources, setting up automatic scaling, load balancing, and disaster recovery strategies, and performing system updates and patches.

You will optimize the performance of our systems through team collaboration of hardware and software configurations. Dive deep to resolve problems at their root, looking for failure patterns amenable to long-term solutions. You will work closely with other operations staff, engineering and client services to ensure cloud services are available 24 x 7.

On offer is an exciting career where you'll make an impact and work with innovative technology solutions. You'll perfect your skills alongside a talented and collaborative team while enjoying the recognition, progression and extensive benefits of a global organisation.

About You:

• Linux - minimum 5 years' experience
• Shell scripting - minimum 5 years experience
• Customer support - at least 5 years experience
• 5+ years of experience working within a Microsoft Environment
• Proficient with automation using Power shell/UNIX shell/Ansible/Fabric
• Exceptional Consulting and Communication Skills
• Demonstrated ability to lead a team
• Ability to act as Integration Lead for CloudOps team
• A deep knowledge of supporting and managing AWS Cloud environments, using primarily AWS native tools.
• AWS Organizations, OUs &
  Service Control Policies.
• IAM, KMS, roles and policies.
• AWS CodeCommit, CodeBuild, CodePipeline.
• AWS VPCs, VPC peering, VPC endpoints, Transit Gateway &
  Direct Connect.
• EC2 (linux and windows), Load balancers, Autoscale groups, &
  RDS.
• S3, CloudTrail, Cloudwatch, Cloudwatch Logs, Events &
  alarms.
• Security Hub, Guard Duty, Firewall Manager, Config &
  IAM analyzer.
• Managed NAT, ECS Fargate, Internet Gateway &
  Route 53.
• AWS Backup, System Manager, EFS (probably SMB-based, TBC), Lambda &
  Kinesis Data Firehose.
• AWS OpenSearch

Why join us:

At NCS Australia, you'll be part of a team that values your growth and development. Our comprehensive global learning and development program will equip you with the skills and knowledge needed to succeed. Plus, you'll be mentored by some of the industry's best, and have access to a worldwide network of career opportunities. Join us now and discover just how far your career can go!

We are in the process of refreshing our employee benefits, so don't forget to ask our Talent Acquisition Team about what's on offer.

We take pride in our commitment to valuing and supporting our people and the communities we serve. Diversity, inclusivity, and being different are not just buzzwords for us - they are integral to our culture. We are dedicated to upholding Equal Employment Opportunity Principles and providing reasonable accommodations to all our applicants. If you require any assistance or modifications to navigate our careers site or complete your application, please don't hesitate to reach out to us at.

Other important stuff:

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks.

As we navigate through our business integration process, we will continue to issue contracts under our existing entities of ARQ, Dialog, CatapultBI, ICEMEDIA, Eighty20, Riley or AccessHQ.

Visit our website for more information.

Agencies:
We've got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.