Senior Applications Engineer - Apac
Hpr
- Sydney
new offer (14/05/2024)
job description
HPR is a leading provider of high-performance and ultra-low latency electronic trading and capital markets infrastructure solutions offered as a managed service. Our cutting-edge technology is used by tier-1 financial institutions to monitor and execute trades rapidly and efficiently.
Due to our exciting and rapid growth, HPR is searching for a Senior Applications Engineer APAC to solve technically complex problems for some of the largest financial institutions in the world. This is a hands-on role based in Sydney, Australia
As aSenior Applications Engineer APAC at HPR, you will:
- Develop expert level technical competence in HPR's cutting edge product portfolio
- Provide world-class customer service by resolving technically complex problems for some of the largest financial institutions in the world
- Leverage your strong communication, troubleshooting, and technical skills to interface with customers
- Drive best practices and lessons learned from evaluations/benchmarks and customer interactions back to product development and other application engineers
- Develop and deliver training/education to customers
- Respond to customer inquiries via phone, email and web
- Engage and immerse yourself with the engineering team to expedite problem resolution and deliver the highest levels of customer service and satisfaction
Required Qualifications:
- Bachelor's Degree in Computer Science, Electrical Engineering, Computer Engineering, Information Technology, or similar field
- 3+ years supporting business critical application
- Strong verbal and written communications skills
- Ability and initiative to complete tasks and solve problems autonomously
- Strong Linux systems administrator skills
- Experience with Python and Shell scripting
- Understanding of networking technologies and protocols (TCP, switch configuration, routing)
Desired Qualifications:
- Familiarity with C and Python programming
- Understanding of FPGAs
- Project management experience
- Experience with Jira/Confluence