Marketing - Engagement Manager

Acknowledgement of Country:

Hostplus acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past, present and emerging.

About us:

At Hostplus, we passionately provide our over 1.7 million members with the best possible service;
constantly looking for new ways to deliver better value while helping members get the most out of their super. We are inspired to help our members achieve greater security for their future and ensure they retire with dignity.

Your role at Hostplus will make a difference, whether you're in marketing, financial advice, operations or any of our other divisions - you'll be contributing to ensuring our members retire with the best possible outcomes, and what better feeling is there than knowing your role helps someone to retire with dignity and security?

About the role:

Join our team as a dynamic Marketing Engagement Manager! Take charge of delivering impactful acquisition and retention marketing programs to our valued customers.

Collaborate closely with our business intelligence team to leverage data insights and drive continuous marketing enhancements. Bring your ideas to life through integrated marketing plans and campaigns that deliver exceptional end-to-end customer experiences across various channels.

You'll also play a pivotal role in supporting new business initiatives, ensuring successful execution of employer transitions and smooth implementation of mergers and acquisitions. If you're proactive, resilient, innovative, and resourceful, we want you on our team!

Responsibilities:

• Assist Senior Manager in providing leadership and strategic marketing support for acquisition and retention projects
• Collaborate with internal stakeholders to analyse customer journeys, identify communication improvements, and implement solutions
• Plan initiatives, manage budgets, and create detailed marketing calendars.
• Develop comprehensive marketing briefs and project plans across various communication channels
• Oversee marketing functions such as updating collateral, writing copy, and assessing creative concepts
• Conduct thorough analysis of campaign results to measure success and recommend strategic adjustments
• Contribute insights to the creation of an annual marketing plan and ensure the smooth operation of campaign management systems

About you:

• Utilise strategic and analytical thinking to provide expert guidance on marketing planning, with a deep understanding of member/retail distribution model
• Demonstrate a track record of successful campaign management across various marketing channels, ensuring projects are delivered within budget and on schedule
• Operate seamlessly within an end-to-end sales and service framework, offering strategic marketing insights to internal stakeholders
• Display meticulous attention to detail and exceptional organiszational skills, enabling the execution of marketing plans within tight deadlines
• Possess extensive knowledge of the superannuation sector, particularly industry fund structures and compliance requirements impacting marketing activities
• Exhibit market leadership, emphasizing brand integrity and a commitment to delivering outstanding end-user experiences
• Showcase strong problem-solving abilities, honed in fast-paced, agile marketing environments

Why work for us:

Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future. We value diversity of thought and have an open and flexible workplace. Some industry leading benefits we offer include:

• 15% superannuation.
• Access to subsidised financial advice.
• Salary packaging.
• Flexible work arrangements.
• Excellent EBA based conditions eg:
  including generous, flex leave, paid parental leave, long service leave at 5 years, additional leave over Christmas shutdown.

How do I apply?

If you are interested in this opportunity, please follow the prompts to make an application.

We are passionate about creating an inclusive workplace that promotes and values diversity. We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our members, and the communities we operate in.

We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, neurodiverse individuals, women, and people with a cultural or linguistically diverse background. If a reasonable adjustment is required to assist you during the recruitment process, please let us know.

We have an important duty to our members, all appointments are made subject to a satisfactory National Police, Bankruptcy and Insolvency Check.

We Care:
We care about our work, our clients and colleagues.

Better Together:
We've got each other's backs, and we never walk alone.

Go For it:
We are optimistic, and we focus on solutions, not problems.

Keep it real:
We are honest, genuine, straightforward and transparent.

Be Proud:
We are proud of who we are and the work we do every single day.