Manager, Insurable Risk Advisory Melbourne, Vic, Australia Posted On 06/07/2024

• 12-month fixed term contract with the possibility of converting to permanent.
• Flexible and Hybrid Working Arrangements
• Convenient location based in Melbourne CBD

Your role
We have an exciting opportunity for an Insurable Risk Advisory Manager to lead a highly experienced team of risk advisors dedicated to delivering important insurable risk advice to the Victorian public sector.
Your leadership will ensure that our clients are not unconsciously uninsured and have appropriate risk transfer arrangements. You'll play a crucial role in supporting the State to actively reduce its insurable risk exposure.
As a key member of the Insurable Risk leadership team, you will report directly to the Head of Insurable Risk Advisory in the Risk, Insurance &
Claims Solutions Division. This is your chance to add value to the Victorian Public Sector and ultimately make a difference to the Victorian Community.
What you do
This is a leadership role with a diverse set of responsibilities that are likely to evolve over time. Your key responsibilities are to:

• Lead a team of risk and insurance professionals in line with VMIA's values and People strategies.
• Build trusted relationships through empathy and deliver strategic advisory services to clients.
• Lead client relationship manager for System Owner and Agency clients - coordinating, contributing to and reporting on the account management and client service plan process.
• Deliver strategic advisory services to all our client segments.
• Identify new ways to connect our clients with VMIA's wealth of expertise.
• Lead and support initiatives that will contribute to the delivery of our corporate strategy and targets.
• Work closely with our Insurance, Claims and other VMIA teams to deliver optimal risk transfer arrangements for the Victorian government.
• Design and deliver an end-to-end insurable risk advisory service, from needs analysis to insurance placement - helping our clients reduce the likelihood and consequences of insurable events.
• Plan and prioritise client engagements based on potential benefits to Victoria.
• Lead client engagements with our Claims Reduction Advisory and Harm Prevention teams to identify and communicate opportunities to reduce the cost and frequency of claims.
• Lead the design and delivery of an insurable risk maturity service so that clients can better understand opportunities and take meaningful action to improve their capability.
• Provide a suite of transactional insurance services to support the ongoing maintenance of cover for clients - including enquiries, renewal, ministerial directions, machinery of government changes, new policies, endorsements, debt management and general support services.
• Drive improvement to the Client Portal functionality and work with our Digital Enablement team to implemented changes to system and related processes and workflows to enhance client experience.
• Actively monitor client feedback via formal and informal channels, and continually improve services.
• Be a shared service for insurable risk services across all client segments.
• Support internal executive and board communications using defined briefing and reporting processes.

Who you work with

• You work across all our client segments and regularly communicate and consult with your peers in the Risk Services and Insurance Divisions to inform trends, market needs, changes, and new opportunities for clients.
• You are the lead client relationship manager for system owner and agency clients and facilitate your peers across the organisation to develop client service plans and maintain a comprehensive view of all aspects of our clients' needs.
• From time to time you may update the Chief Insurance officer, reporting and presenting on strategic programs or initiatives.

About you

• This position is ideal for a professional who has leadership experience in insurance, risk management, consulting, or advisory roles, within government or financial services sectors.
• You must have deep insurance knowledge with a risk-management mindset to provide expert advice and recommend effective insurable risk solutions.
• You must have people leadership skills, highly capable and experienced in coaching, developing, and bringing out the best in your team.
• You have a track record of developing and managing a portfolio and client relationships, including the management of agreed service delivery programs and outcomes.
• You have highly developed communication and interpersonal skills, proven client relationship management experience and the ability to influence very senior stakeholders and negotiate mutually beneficial outcomes.
• You have a deep understanding of leading risk management and its relationship to insurance practices.
• You've successfully led, influenced, and coached professional people undergoing constant change to achieve organisation objectives.
• You have an appreciation of the complexities and nuances of public sector management, having operated successfully in such an environment before.

There are many reasons to work at VMIA, here is how we will support you:
Flex Work - VMIA is supportive of hybrid working to help our people perform at their best. We come together for a minimum of two days per week in a collaborative office environment, fostering connection and strengthening networks.
Parenting support - VMIA provides 14 weeks paid parental leave (after six months of service) for primary carers and 2 weeks for secondary carer. And we're breastfeeding friendly accredited.
Learning and development - You'll be encouraged to achieve your career goals in our progressive learning organisation supported by in-house training programs, an annual investment of up to $2,500 in your learning and development, access to LinkedIn Learning, and annual performance and development planning.
Physical and Mental wellbeing - We provide Wellness sessions, an Employee Assistance Program (EAP), Wellness leave (two days per year), annual flu shots, and an ergonomic subsidy for every new starter.
Culture and lifestyle - People are at the heart of everything we do! On offer are an office in the heart of the city in an iconic building with end of trip facilities, access to one day per year paid Volunteer leave, assistance with transitioning through life stages such as welcoming a new baby or retirement.
Financial Support - We understand, every dollar counts. We offer salary sacrifice, income protection insurance, discounted public transport and 5% private health insurance discount.
Diversity and Inclusion
Diversity, equity, inclusion, and belonging are key strategic priorities at VMIA.
Our people benefit when they belong, are safe to bring their whole selves to work and are respected and heard. The business benefits from a diverse and inclusive culture as our people bring unique strengths, experiences, and perspectives, creating a connected community.
We have a bold and ambitious Diversity and Inclusion Program - a consolidation of 60+ initiatives shaping and supporting each of the following focus areas:
LGBQTIA+, gender, disability, Aboriginal and Torres Strait Islander Peoples and cultural and linguistic diversity.
Employee Reference Groups, led by an executive sponsor, support each key focus area, and play a key role in contributing to an inclusive culture and a sense of belonging and connection.
Our aspiration:
Diversity, inclusion, equity, and belonging are part of VMIA's culture.
Everyone has a role to play.
We support and advocate for diverse groups in our organisation and beyond.
How to apply
To submit your interest in this position please click theAPPLYbutton and fill in your application. If you have any questions about the position or the application process, please email .
We are committed to creating an inclusive workplace and encourage candidates from all gender identities, Aboriginal and Torres Strait Islander cultures, with disabilities, and from culturally diverse backgrounds to apply.
Preferred candidates will be required to undertake pre-employment and misconduct screening including a national police check, and probity checks prior to commencing employment.
It is a requirement that employees attend for office-based days (minimum two days) at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.
About Us Victorian Managed Insurance Authority (VMIA) is the Victorian Government's insurer and risk adviser, covering the people and projects that help Victorians thrive.
We're an agency in the Department of Treasury and Finance portfolio, established under the Victorian Managed Insurance Authority Act, and report to the Assistant Treasurer.
We provide insurance and risk advice to government departments and agencies, with more than 4,600 clients, ranging from small community service organisations to public hospitals, schools, and core service providers. We also provide domestic building insurance to builders, giving Victorian homeowners peace of mind for building projects valued over $16,000.
We help our clients prepare for, prevent, or reduce the impact of harm. When things don't go to plan, we help clients restore services and recover quickly.
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