Lead Associate Account Director

The trade desk, inc. - Sydney
new offer (03/07/2024)

job description

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media-buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency.

You're coming onboard at a special time in our Melbourne office's history, where you will play an important role in growing our Melbourne presence, business and culture. You embody The Trade Desk's core values of grit, agility and full-heartedness in spades.

So if you're talented, driven, creative, and hungry to bring something entirely new and wildly ambitious into the world (and have some fun doing it), then we want to talk.

What we do:

We are seeking an effective client-facingleaderwho is skilled in building and nurturing client relationships while also leading anagile teamanddeveloping talent. We are looking for an individual possessingexcellent communication, strategic andleadership skillsto serve as a player-coach across a portfolio of accounts. Your duties will involve bothmanaging relationshipswith clients and leading a small team of Account Managers.

As an expert in The Trade Desk platform, you will offer guidance to clients, provide training on new features, and contribute to enhancing the platform. If you are a proactive, analytical, and client-focused professional with a passion for online advertising, this is an opportunity to make an impact and grow within our dynamic organisation.

What you'll do:

  • Oversee the health of agency holding group and/or independent agency relationships as astrategic advisor, guidingproblem-solvingdiscussions and providing best-in-classclient services.
  • Develop and train a nimbleteam of Account Managers;
    overseeing their day-to-daymanagement,motivatingthe team by setting clear expectations, developing career path plans, providing constructive feedback, and maintaining a high level of performance from the team to develop the next generation of leaders.
  • Demonstrate the value of The Trade Desk to clients by upselling innovative solutionsthat meet the clients' needs and ourbusinessgoals.
  • Lead key agencyclient meetingsincollaborationwithbusiness developmentand trading counterparts.
  • Develop trusting and productive relationships with key stakeholders both internally and externally.
  • Lead the development of portfolio-specific goals based on the company's vision and values and work in tandem with the Business Development team to track the progressof portfolio goals on a regular basis.
  • Become heavily involved inproduct developmentby identifying how to build products that provide solutions for our clients'businessobjectives and serving as a liaison between our clients and our product team.
  • Work closely with Technical Account Managers to drive custom solutions that benefit the client's needs and set TTD apart from competitors.
  • Manage team bandwidth while delivering a high-level of account support and reporting progress to build your team.
  • Participate in broader organisational leadership initiatives (e.G., Regional All Hands, Client Services Learning Hours, etc.) ensuring successful implementation and execution by modelling organisational and leadership capabilities.
  • Actively leverage and improve established processes, documents, checklists, etc. that ensure efficient procedures and continual improvement of your pod.

Who you are:

  • Experience in developing, nurturing and managing client relationships.
  • Strongmanagementandleadership skillsthrough acollaborativeteam approach.
  • A proven track record of driving revenue growth with large customer accounts.
  • Ability to build strong relationships with internal and external stakeholders, executive team and industry groups.
  • Execute (and coach others to execute) timely in fast-paced environment througheffective time managementand prioritisation skills.
  • Ambition to develop personally and nurture the development of others.
  • Highly organisedwith astrong attention to detail.

Equal Opportunity Employer Statement

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired;
such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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Lead Associate Account Director

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