Head Of Online And Wholesale, Anz

Head of Online and Wholesale, ANZ page is loaded Head of Online and Wholesale, ANZ Apply locations Melbourne Head Office time type Full time posted on Posted 3 Days Ago job requisition id R

For over 37 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.

We aim to strike the right balance between people, planet, and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are collectively committed to building a more sustainable and inclusive society.

Aesop is an endorsed employer for all women. See our range of benefits and policies directly at Work180 :
Aesop - Work180 Endorsed Employer.

Role Purpose

Due to an internal promotion, Aesop are seeking a dynamic and results-driven Head of Online and Wholesale, ANZ with proven experience to join us full-time. This role will be operating with a hybrid working pattern, based at our global head office in Collingwood.

In this role, you will lead the Online and Wholesale teams delivering exceptional customer experiences across the ANZ Region. You will be responsible for driving the Wholesale business within Australia and New Zealand, including managing Department Stores, Travel Retail, Stockists, Amenities and Corporate Gifting.

As the Regional Lead for the online channel, the role is also responsible for driving the online growth strategy, roadmap, investments, channel mix and operational continuity.

Key responsibilities (not limited to)

• Lead and grow the Aesop ANZ Wholesale and Online Channels and teams in line with our regional plans and aspirations
• Revise and implement the ANZ Online and Wholesale Strategy and Go-To Market Plans, in line with the goals of the ANZ business including new business development
• Full P&
  Ls ownership for ANZ Online (including third party digital) and Wholesale (Stockists, Amenity Accounts and Corporate Gifting), Travel Retail and Department Stores, including the accurate forecasting of sales revenue, expenses, and EBITDA
• Collaborate with Regional and Global Aesop teams to ensure constant alignment of Online and Wholesale Channels to commercial and brand aspirations
• Build and grow relationships with partners through regular contact and communication
• Lead the day-to-day operations of these channels including but not limited to - Online Customer Service, Online, Wholesale (Dept Stores, Stockists, Amenities), Travel Retail, Inventory and Operations, Account Management.
• Provide weekly sales updates to all stakeholders (ANZ and Global) including KPIs, sales trends, key drivers of performance and actions being taken
• Business case and lead change within the function to evolve for growth or to match scale

What we are looking for

• Demonstrated leadership of a diverse and high performing team
• Strong account management abilities and proven experience in partnering with some of ANZ's biggest Department Stores, Online Resellers and Duty-Free Partners
• Deep expertise growing Online and Wholesale Channels by way of sales and also operational excellence
• Proven track-record of process improvement and change management experience
• Demonstrated ability to influence and drive outcomes by engaging and building effective relationships with stakeholders at all levels, across multiple organisations
• Highly effective communicator, able to show empathy, active listening while being assertive and focussing on interests of the Brand and its employees
• Resilient, independent, and tenacious individual with the ability to operate effectively as part of the Retail leadership team

What's on Offer:

At Aesop, we believe that the best people drive our business to continued success and so we take a holistic approach to employment, promoting employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering, matched giving programs. In addition, we offer:

• Flexible working arrangements (we value work-life balance)
• Flexible Fridays (summer hours)
• Generous product discount of up to 50% &
  complimentary product allocation
• Team lunches, sponsored social clubs, team events, and celebrations
• Parental leave and vaccination leave
• Individual training budget - strong focus on Learning and Development - access to the entire LinkedIn training library suite, and funded training programs
• Home office set-up reimbursements
• Short term incentive bonus programs to reward performance for applicable roles
• Access to Employee Assistance Program along with other wellbeing offerings including a complimentary Headspace subscription

View our benefits/policies and the great work we do through Work180

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact our TA team on.

About Us

Aesop was established in Melbourne in 1987. Our objective has always been to formulate skin, hair and body care products of the finest quality;
we investigate widely to source plant-based and laboratory-made ingredients, and use only those with a proven record of safety and efficacy. In each of our unique stores, informed consultants are pleased to introduce our range and to guide your selections. Alongside our commercial activities, we explore and support the arts as an avenue through which to inspire, learn and communicate. We are headquartered in Melbourne, and have offices and stores in many parts of the world, including New York, London, Paris, Tokyo and Hong Kong.

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.