Head Of Commercial Vehicle Operations

Are you wanting to work for an organisation that values their people, invests in communities, is passionate about diversity and inclusion, and has a commitment to our environment? If this sounds like you, then we have your next opportunity.

Key Points

• Newly created role to support business growth
• Be a part our Senior Leadership Team
• Fantastic opportunity for care growth and development

The Role

The Head of Commercial Vehicle Operations will have full ownership of the Bus and Truck, Rental, and other future B2B segments. This role will provide effective leadership and drive performance and growth within our B2B AutoGlass operations. Through exceptional leadership, with a laser focused lens of continuous improvement, and customer experience excellence and service delivery standards, this role will increase business and people growth whilst continually Making a Difference with Real Care to our customers and employees. Key duties and responsibilities include:

• Maintain effective and beneficial relationships with the commercial vehicle and rental customers
• Use innovation and best practice solutions to increase B2B market share
• Coaching and developing Bus and Truck leaders to maximise operational effectiveness
• Oversee our B2B customer satisfaction and implement strategies for continuous improvement
• Through effective management, support the generation of new business from current and future B2B customers
• Seek out new opportunities for growth within the B2B and Rental segments
  Intra and interstate travel as required

The Perks

O'Brien is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer:

• Flexible working including Hybrid working arrangements and ability to work from Corporate Head Office, Service Centres and other O'Brien locations
• Ongoing reward and recognition programs
• Ongoing learning and development opportunities
• Community service/volunteering leave and giving back opportunities
• Employee discounts with O'Brien services and our corporate partners

What we are looking for

At O'Brien we are Caring, Collaborative, Genuine and Driven. We call this our DNA, and it's what we look when finding and growing our team members. If you fit the DNA, you'll fit here. In conjunction we are needing someone with:

• 10+ years' experience in a senior leadership role
• Demonstrated leadership and coaching experience with a proven track record of cross-functional leadership and driving commercial outcomes
• Demonstrated high level of business acumen
• Driven continuous improvement in service delivery standards
• Highly developed stakeholder engagement, influencing, and presenting skills
• Strong IT skills, in particular MS Office Suite (Excel, PowerPoint, etc.)

Build a career with O'Brien! Apply now!

As part of Belron, the world's leading glass specialists operating in 35 countries, O'Brien put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O'Brien is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don't quite meet all of the criteria but feel like you could make a difference at O'Brien, get in touch.