Head Of Advice

About Cbus
Created by workers, for workers, Cbus Super is one of Australia's most successful Superannuation funds. For almost four decades we've proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry. As an award-winning fund we've been recognised for the benefits provided to our members and our innovative investment approach. All while staying committed to our member first ethos as a proud Industry Fund.
About the role
In your role as Cbus' Head of Advice, you'll be responsible for the strategy, management and delivery of Cbus Advice services to our members. This role plays a key part in helping Cbus drive better retirement outcomes for its members, thereby significantly improving member experience. This role will see you develop and implement Cbus' advice experience strategy, setting the performance metrics and where suitable reviewing and refining our advice offering. You will also work with internal departments to uplift the digital experience for our members and expand the channels through which our members access Advice.
In addition, you'll inspire and lead our inhouse operational advice team, managing the activity, performance, and quality of Cbus financial planners. You will drive a collaborative culture and empower your teams to ensure voices are heard. This role will see you as a Senior SME working with our Group Executive Member &
Employer Experience. You'll establish objectives, targets and KPIs for the Advice function and lead the function to deliver outcomes in line with the objectives, targets and KPIs.
About You
You will be a senior advice leader, with significant experience and passion for implementing and delivering a sound strategic advice strategy in a complex/operational environment. You will be fully qualified to deliver personal advice, and possess at least a Bachelor's Degree in a relevant field.
You will have proven experience in implementing and improving collaborative cultures and positioning Advice as a Business Partnering function. You will have experience collaborating across business units to deliver digital function uplift related to advice access.
You'll bring a high level of integrity, maturity and strong personal and business ethics combined with sound judgement. Your strong knowledge of Financial Advice legislation, service delivery, administration, and trends will be key in this role. With this you're able to support and influence our Executive team, Board and relevant committees.
Why Cbus?
You can be part of an award-winning organisation that is genuinely committed to delivering workplace diversity, inclusion and flexible working arrangements as an enabler of our purpose - to act in the best interest of our members and maximise their retirement outcomes.
Like to know more about working with Cbus? Listen to some of our videos with members of the Cbus team on our website. You will also be able to download the full position description from website -
Applications Close:
7th July 2024
Applicants must have current rights to work in Australia
Agencies, please note:
All Cbus vacancies are managed by our internal Talent Acquisition Team. Should external assistance be required we will reach out to our preferred agency partners, Thank you.

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