Guest Experience Specialist (Part Time)

Ihg - Perth
new offer (23/10/2021)

job description

About usThere?s nothing complicated about dealing with business people. They?re just people. Doing business. By day, international marketing superhero. By night:
fluffy bath robe and a box set. Like Liz, who?s left her laptop cable in the cab. Or Mario, who?s secretly missing his cats. The early riser, who?s first in the gym. The sales team preparing for the ?big pitch? over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travelers want a hotel (and a hotel team) that understands and supports them, helping at every turn. Crowne Plaza Perth is located in the heartland of beautiful Perth, Western Australia with picturesque Langley Park at the hotel doorstep. An upscale riverside hotel with spectacular views of the city?s iconic Swan River and just minutes from the Perth CBD, Crowne Plaza Perth is in the ultimate location.Your day to dayAs a Guest Experience Specialist Team Member you will be trained &
engaged predominantly but not exclusively in front office and food &
beverage services. Thisopens up a world of possibilities as you develop your mastery across the hotel including reception, concierge services, making reservations, receiving and delivering food orders both within the restaurant, bar and room service. You will be rotated across departments to ensure you continue to build on knowledge &
skills in all areas andmeet the needs of our guests and business. We?re all part of one team, so pulling together to support all departments is a natural part of this role.What we need from youPrevious experience in a Front Office or Food and Beverage related position is highly regarded, preferably within a hotel/hospitality environment Valid RSA Competency card and Manual Drivers Licence are required Flexibility ? night, weekend and holiday shifts are all part of the job Computer savvy Excellent communication skills, bilingual or multilingual language skills are advantageous A passionate team player, ability to work in a fast-paced environment and priortise workloadsWhat we offerJoin our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. You?ll be rewarded for your hard work with a suite of benefits that supports you and your family?s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food &
beverage discounts, ourdiscount retail platform makes your pay go even further. We are proud to be IHG and we know you will be too. Visit http:
//careers.Ihg.Com/ to find out more about us.Job Reference:
EMEAA24866

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Guest Experience Specialist (Part Time)

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