Director Of Operations - Virtual Healthcare Services

Director of Operations - Virtual Healthcare Services

Great opportunity to provide strategic leadership, direction and day-to-day operational management of the new and developing multidisciplinary services - Metro North Health (MNH) Virtual Healthcare Services that delivers virtual emergency care to the State of Queensland (as a Statewide service within the Queensland Virtual Hospital hosted by MNH) and virtual inpatient services to the Metro North catchment.

Great opportunity to provide strategic leadership, direction and day-to-day operational management of the new and developing multidisciplinary services - MNH Virtual Healthcare Services that delivers virtual emergency care to the State of Queensland (as a Statewide service within the Queensland Virtual Hospital hosted by MNH) and virtual inpatient services to the Metro North catchment.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Lead the development of a healthy workplace values-driven culture and contribute to a high performing culture across MNH.
• Work with the Metro North Chief Medical Officer (or subsequently Executive Director STARS) to ensure QH VECS and MNH Virtual Healthcare Services are strategically aligned with MNH service strategy.
• Establish and mature a robust governance structure within the program which promotes the principles of effective consultation;
  accountability for performance;
  management of risk, quality and safety;
  continuous improvement and patient centric care.
• Develop strong relationships/partnerships with a range of internal and external stakeholders including government agencies, community groups, service providers, education and research bodies, staff, clinicians and clients/consumers.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism;
supporting increased access to health care;
influencing the social,cultural and economic determinants of health;
supporting the deliveryof sustainable, culturally safe and responsive health services;
and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here:

Job ad reference number:
MN570693
Close date:
Tuesday, 25 June 2024

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.