Customer Service Representative / Storeperson, Bunbury Wa
At BlueScope Building Components (BBC), we are renowned for our delivery of high quality and innovative customer solutions through our market leading brands including Lysaght and Fielders. We use 100% Australian Steel Products and are an integral part of BlueScope ? Australia?s largest steelmaker.
BlueScope has manufacturing and distribution centres in numerous locations and in Bunbury we service an active market by supplying a diverse range of quality building products that are highly valued by the construction/building sector. Our products include Colorbond© steel roofing, wall cladding, rainwater goods, solutions such as fascia &
gutter systems and homeimprovements such as fencing, carports and patios. We also have structural solutions including purlins, steel framework &
custom flashings for all uses, just to name a few.
This exciting dual role will offer you variety each day. Typically, you will start your day operating a forklift to unload our incoming deliveries and load our products ready to be despatched to customers, as well as performing general warehousing duties. You will then assist with customer service responsibilities for Bunbury and the wider WA branch network. This will include:
Answer customer queries via phone and some face to face;
Efficient and accurate data entry and order taking;
Develop and maintain relationships with other business functions (e.G. Sales, Marketing, Purchasing, Transport etc;
Ensure that tasks are completed in a timely manner and systems updated accordingly.
Who are we looking for?
Key to this role is your passion for providing exceptional customer service to customers and your ability to perform loading and warehousing duties in a safe and efficient manner. We will provide training on forklift and loading techniques.
Additionally, you will have:
Forklift licence or willingness to learn (we will provide training)
Sound computer literacy skills;
High level of safety awareness;
Willingness to learn and show initiative;
High level of attention to detail.
What are the benefits?
Working hours Monday to Friday 7am to 3pm;
On-the-job-trainingto learn our products, customers and systems;
Gain invaluable upskilling to broaden your career experience;
Access to further development &
career opportunities within BlueScope.
We\ 're proud to have been named an Inclusive Employer for 2019?2020 by the Diversity Council of Australia. We believe that our people are our strength. Having a diverse and inclusive workplace enables us to improve our capability and ensure continued, sustainable success.
We know that workplace flexibility can mean something different to everyone. Under our B-Flex initiative all of our roles have some degree of flexibility. We encourage you to discuss your needs with us.
Applications close Sunday 7th June 2020.