Customer Service Officer

Customer Service Officer role based in the North of Brisbane
Your new company
We have an exciting opportunity for a Customer Service officer to join a Local Council on the North Side of Brisbane.
Your new role
Undertake the provision of accurate and appropriate responses to customer enquiries and issues
Compile requests for action by Council departments, process applications and complete financial transactions
Ensure compliance with relevant Council and Customer Services policies, practices, procedures, and service standards.
Providing input into the development of departmental procedures and processes, advocating for the customer and supporting continual improvement and efficiency
Assist with developing the capability and capacity within the team and contribute to a positive working environment
What you'll need to succeed
Great communication skills
Customer service experience
Have experience in a similar role
What you'll get in return
This is a 6-month contract with the possibility of an extension
A fantastic training programme
Paying $37.45 per hour + super
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#2866885