Chapter Lead - Systems/Tech Analyst

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Chapter Lead - Systems/Tech Analyst - Fixed Term Contract

Department:
Tech CDIS Cloud Adoption and Delivery

Division:
Technology

Location:
Melbourne

About Us

Role Location:
Melbourne

Role Type:
12 Month Fixed Term Contract

At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal:
to improve the financial wellbeing and sustainability of our millions of customers.

Our community of over 5,000 engineers is key to making this happen, because technology underpins every part of our business - from delivering tools, apps and services for our customers, to building a bank for the future.

About the Role

As a Cloud Success Partner - Chapter Lead you will work closely with internal customers to optimise their experience of consuming CDIS services. You will partner with a customer segment to understand the products and services they need from CDIS and support them in consuming those services. You will proactively work with your customer to build a roadmap for Cloud and CoLo migration ensuring efficient delivery based on our principle of 'treating the application once'. You will understand all the other driving factors of change for your customer's applications;
i.E. Application ALM and EOL/EOS Hardware and Software. You will ensure your customer is aware of the latest CDIS Strategies and migration principles. You will also be a cloud evangelist, marketing and promoting the benefits of cloud to key internal stakeholders and helping them overcome any blockers in their journey to cloud.

Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.

What will your day look like?

As a Chapter Lead you will be responsible for building up the capability of your chapter (team) and improving the way we work. Success in this role will come from helping your team members thrive. You will achieve this by living the ANZ values, role modelling the right leadership behaviours, and providing the information and support your chapter members need to ensure they are inspired by a sense of purpose and continually building their mastery and autonomy

- Lead the chapter (team) and partner with Divisional CIO (Tech Mgmt member) on their overall CDIS dependencies and Cloud / CoLo roadmap.

- Develop the capabilities of the chapter members and ensure the team are fully across the latest technology developments. This may vary from formal plans to informal coffee catch ups!

- Provide thought leadership to the chapter and help set the strategic direction. This may include solving cross Technology Division problems or connecting customers across Divisions.

- Work closely with internal customers to build a shared application roadmap for Cloud and CoLo migration. Addressing all current and future drivers of change (i.E. ALM). Driving the roadmap to completion with engagement into the relevant CDIS teams.

- Work on large strategic initiatives (e.G. Simplified Engineering, Actionable Data) to ensure CDIS &
Technology's strategic goals and OKRs are achieved.

- Understand the products and services the customer needs from CDIS. Help to facilitate delivery of those products and services through the CDIS Front Door. Understand during the delivery where the execution is at and provide insights and updates to your customers.

- Act as 'Voice of the Customer' inside of CDIS, communicating to the Platform teams and our Guidance and Architecture functions on where improvements can be made. Representing the customer in all Cloud / CoLo / Strategic internal CDIS discussions.

- Guiding internal customers on how to use CI/CD tooling, Google Cloud Platform (GCP), Amazon Web Services (AWS), Software as a Service (SaaS) solutions and on premises solutions.

- Working with cloud platform delivery teams to guide them on high priority customer requirements.

- Be part of the Cloud Adoption &
Delivery team, participate in our virtual and in person events while helping to build a great culture!.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

- Strong leadership and people management experience.

- Strong stakeholder management skills, experience in building and maintaining senior &
external stakeholder relationships.

- Experience with both on-premises and public cloud technologies like AWS, GCP and/or Azure ideal.

- A passion for continuous learning, always working to close knowledge gaps and committed to always learning!

- Strategic thinking - the ability to challenge the norm and inspire others to work towards a common goal.

- Passion for both Agile and cloud technologies, with a demonstrated ability to inspire and teach others.

What would be a bonus if in your toolkit?

- Experience in scoping, requirement gathering and developing plans for delivery of strategic pieces of work.

- Experience managing delivery and senior stakeholder conflicts - ensuring delivery within expected timelines
while also negotiating acceptable outcomes for each stakeholder.

- Demonstrated understanding of industry best practices.

You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture and we
actively encourage people to try new things. So if this role interests you and you feel you have most of these things
in your toolbox, we'd love to hear from you

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because We're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit. You can apply for this role by visiting ANZ Careers and searching for reference number 68416.