Chapter Lead - Credit Risk

• You are a curious and enthusiastic Senior Manager with a true passion for mentoring analysts and be an advocate for your team's work

• We are a driven team responsible for developing and driving the strategic performance and insights roadmap

• Together we can harness the power of analytics for our customers and communities to help build a brighter future and really make a difference

Do work that matters

Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world's best systems and processes.

You will be part of a skilled quantitative team serving Consumer Finance Credit Risk Management &
CommAssets crew. You will have responsibility to develop and drive the strategic performance and insights roadmap, have a strategic mindset, impeccable stakeholder management skills, as well as the ability to be a hands-on mentor.

See yourself in the team

Reporting to the Consumer Finance Chapter Area Lead, this role is pivotal to both the Credit Risk reporting and insights squad as well as being responsible for supporting &
developing credit risk insights analysts/managers.

As a Chapter Lead you will have direct reports to grow and develop a high performing chapter where we deliver great outcomes for our customers and support our people in their development.

As a senior manager of the performance and insights squad you will also play a critical role in helping develop strategic reporting and insights roadmap, including consideration of self-service reporting solutions, reporting tools and software, data requirements, credit risk and pricing strategy attribution, seasonal forecasting, report automation and process efficiency.

Key responsibilities will include

• Supporting and developing a team of insights analysts/managers by creating a psychologically safe, inclusive, accountable and high-performance culture, which promotes cross-skilling, sharing best practise and a curious mindset

• Develop strategic reporting and insights roadmap, including consideration of self-service reporting solutions, reporting tools and software, data requirements, credit risk and pricing strategy attribution, seasonal forecasting, report automation and process efficiency

• Implementing and monitor technologies, techniques and processes for capturing business intelligence, adjusting business processes both internally and cross-organisationally

• Continuously improving the customer experience by applying advanced analytics skills and data analysis techniques to identify trends, patterns and insights

• Work closely with cross functional teams, including other credit risk squads, product, finance, marketing, compliance and technology to ensure data analytics solutions align with business goals

• Responsible for proactively managing risks including setting and reviewing Key Risk Indicators, establish strong data governance standards and processes, ensure data is accurate and reliable, implement robust change governance frameworks and identification and escalation of issues

We want to hear from you if you have

• Proven track record of coaching and developing teams to uplift capability

• Advanced ability to drive outcomes and develop and execute on a roadmap of initiatives

• Advance reporting and insights capabilities, including on tools experience in coding (SQL, Python), reporting tools (Tableau) &
  excel

• Advanced communication, stakeholder engagement and influencing skills, including the ability to progress multiple initiatives concurrently

• Strong planning and time management skills with the ability to deal with conflicting priorities and upcoming due dates

• Banking industry experience highly regarded but not essential

• Tertiary qualification in an Analytics/Data Science/Engineering/Statistics Degree preferred

Working with us

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in our office.

We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you.

If this sounds like you then apply today!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Advertising End Date:
09/07/2024