Associate Director, Student And Stakeholder Engagement

Associate Director, Student and Stakeholder Engagement

Who are we looking for?

We are seeking a Associate Director, Student and Stakeholder Engagement to join Digital Business Solutions, Administrative Division.

The Associate Director, Student and Stakeholder Engagement is accountable for the strategic planning, operation, project delivery and ongoing performance of a robust university-wide set of student and engagement value chain aligned products and services. The portfolio aims to ensure student functions are as streamlined as they can be, and stakeholder engagement is able to be targeted, effective and promotes a great experience for those interacting with QUT. To achieve this, the Associate Director, Student and Stakeholder Engagement will lead diverse teams of technology professionals that are responsible for the end-to-end technology stack for a range of critical customer-facing services. The role will define, develop and report on KPIs for strategic and operational end-to-end performance.
We're offering this role as a hybrid position as part of QUT's commitment to embracing the opportunities created by a more virtual and connected world.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

Digital Business Solutions (DBS) provides support for staff and students across a range of information and technology services. DBS uses technology to create value for our students and customers through the portfolios of Learning and Teaching, Research and Innovation, and Professional Services. DBS embraces digital transformation as being fundamental to the delivery on the QUT Digital Strategy to enabling QUT's aspirations outlined in the QUT Connections Strategy.

What you need to succeed

Education, training and/or experience equivalent to the completion of a postgraduate qualification in Information Technology or related field combined with significant experience in operational and strategic ICT management. Extensive technical knowledge of current and emerging trends and developments in IT, specifically those relevant to the role. Proven business acumen, including the management of budgets and insights to financial drivers and dynamics related to growth and organisational revenue goals. Proven experience in developing and maintaining a strong understanding of, and insight to client needs and to develop relevant technology support strategies. Extensive experience and ability to engage and influence key internal and external stakeholders, senior leaders, vendors, contractors and professionals. Demonstrated experience in leading and ensuring that projects and service delivery is monitored effectively, and that identified actions to improve service levels are implemented. Highly developed interpersonal and communication skills including negotiation, problem-solving and conflict resolution. Demonstrated success driving a high performance culture, including a proven record of achievement in the effective management of human resources within a large organisation.

Life at QUT

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

Explore more benefits of life at QUT .
Belong at QUT

We are guided by our values of Ambition, Curiosity, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers.
As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.
We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.
At QUT, diversity is not just embraced-its celebrated. See our commitment
How to Apply

Discover the possibilities that await with a career at QUT. If youre ready to embark on a journey of innovation and opportunity, were excited to meet you.
Find out more about this position and submit your application by clicking Apply' or the link below.
View the job details at:
Queensland University of Technology - Associate Director, Student and Stakeholder Engagement
Job opens:
27-Jun-2024
Applications Close:
04-Jul-2024 at 11.30pm

Position Description

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